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Frequently Asked Questions

What Are Your Shipping Rates?

We currently offer 2 options for Domestic Shipping: Standard Shipping (3-5 days) and Expedited Shipping (1-2 days). Packages 1lb or smaller will typically be sent through USPS, while anything larger will be sent through UPS. These may vary depending on product weight, delivery location, or specific customer preference within reason. Any orders placed after 4:30pm will be shipped the following day.

Standard Shipping:

    • Weighing between 0lb-5lb - $4.90
    • Weighing between 5lb-70lb - $19.90.

Expedited Shipping:

    • Weighing between 0lb-1lb - $6.90
    • Weighing between 1lb-5lb - $9.90

What is the Best Way to Reach Industry Supply Inc. Quickly?

The quickest way to reach us would be by phone at 919.388.9100. Our hours of operation are 8:00am - 4:30pm.

To reach us after 4:30pm contact us at customerservice@industrysupplyinc.com and we will do our best to reply to your inquiry in a timely manner.

How Do I Know I Can Trust This Store?

Even though we are starting to get our website and digital presence set up, we have been doing business for over a decade. These are changing times, and we realize that having an online presence is so important. Rest assured, we love what we do, are devoted to our customers, and don't cut any corners.

We are working to get reviews set up on our site so you can see how positive our customers respond to our products, quality, and pricing.

If you have any more questions, check out our About Us page here. If there are other questions that you would like us to answer, feel free to contact us!